How can i pay the theme, plugin or services?
You can pay the theme, plugin or services using paypal or Credit Card (Stripe).
Can I Download right away after payment?
Yes, after pay, you will be redirected to our confirmation page in a couple of seconds and you can see the receipt and download link there. You will receive also that same info – and link – by email in a couple of minutes. Check also your spam folder.
Can I use your themes or plugins for a commercial project?
Absolutely, yes! You are welcome to use our themes and plugins for commercial projects.
What is the average response time for a support ticket?
Our support service is available from Monday to Friday, 09:00 to 18:00 (London Time), and we sometimes process queries outside of these hours too. Response time can be as fast as a few minutes, but we try to answer all queries within 24 hours.
Which email will my order details be sent to?
Your order details and instructions for downloading the theme will be sent to the same email address that was used when making the purchase in our checkout page.
I bought the theme/plugin but i did not receive any email.
After the purchase, our system will send one email to your email address (used in our checkout page. We recommend that you check your spam folder, as our emails can sometimes end up in there by mistake.
How long I can access to the download of this theme/plugin?
When you purchase a theme, you will receive 48 hours access. After that, you can request a new copy from our ticket system for one year.